Testimonials
Trusted AV Support Across Western New York
Proven. Professional. Easy to Work With.
NXT Level AV is trusted by hotels, venues, and corporate clients throughout Western New York for reliable, technician-led audiovisual support. Our clients value clear communication, professional execution, and the confidence that their events will run smoothly.
Client Testimonials
“Joe provided recommendations and advice that helped make our event an amazing success. The program went so well with absolutely no technical issues.”
— Verified Facebook Review
“Professional, organized, and extremely easy to work with. The AV side of our event ran flawlessly.”
— Verified Google Review
“Very responsive and had everything I needed. I highly recommend reaching out to them with any event and rental needs.”
— Thumbtack Client
“Communication was clear from start to finish, and the technicians handled everything without us having to step in.”
— Corporate Event Planner
Case Study: Hotel Conference Support
Location: Western New York
Client Type: Hotel & Conference Center
Challenge
A busy conference schedule required additional AV coverage to support multiple meeting rooms and a general session while maintaining hotel service standards.
Solution
NXT Level AV partnered with the hotel as a Supplemental AV Partner, providing experienced technicians, professional audio and video systems, and seamless coordination with the hotel’s sales and catering teams.
Results
Smooth execution across all meeting spaces
Clear audio and professional visuals for presenters
No disruption to hotel operations
Positive feedback from hotel staff and attendees
Outcome:
The hotel added NXT Level AV as a trusted supplemental provider for future events.
Case Study: Corporate Meeting & Breakouts
Location: Rochester, NY
Client Type: Corporate Organization
Challenge
A corporate client required reliable AV support for executive presentations and multiple breakout sessions, with minimal room for error.
Solution
NXT Level AV provided technician-managed AV support from setup through strike, ensuring consistent sound, clean visuals, and smooth transitions throughout the day.
Results
Professional presentation delivery
No technical interruptions
Event remained on schedule
Client requested repeat support for future meetings
Outcome:
NXT Level AV became the client’s go-to AV partner for internal meetings and conferences.
Case Study: On-Call / Short-Notice AV Support
Location: Finger Lakes Region
Client Type: Venue & Event Team
Challenge
A last-minute staffing and equipment gap threatened the success of a time-sensitive event.
Solution
NXT Level AV responded quickly, deploying a technician and professional AV equipment to provide immediate coverage.
Results
Event proceeded without delay
Guests experienced uninterrupted audio and visuals
Venue staff praised fast response and professionalism
Outcome:
The venue now relies on NXT Level AV for on-call and short-notice AV support.
Why Clients Choose NXT Level AV
Responsive communication
Professional, technician-led execution
Clean, organized setups
Flexible support as a Preferred or Supplemental AV Partner
Fully insured and vendor-ready
Trusted by hotels, venues, and corporate teams.
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If you are a satisfied client and you would like to leave a review for us follow the links below to leave a review on Facebook and/or Google!
NXT Level AV LLC
(585) 348 - 8280
Info@NXTlevelAV.com
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